Experience AI.

Experience oneCXi.

Increase customer lifetime value by 280%. Turn every conversation into a growth engine.

Trusted CX Partner for 3,500+ Global Brands

oneCXi Platform. Your Growth Engine!

Go beyond conversations. Transform CX into measurable metrics of conversion, retention, loyalty, and customer lifetime value.

280%

increase in customer
lifetime value

280%
increase in customer lifetime value

improve retention, amplify cross-sell and upsell opportunities, and increase repeat purchases with unified customer intelligence.

5X

increase in customer
engagement

5X
Increase in customer engagement

Amplify reach and create one-to-one magic moments across millions of interactions with AI-infused personalization.

3X

increase in
lead conversion

3X
increase in
lead conversion

Prioritize high-intent leads, respond faster, and boost conversions with seamless CRM integration and automation.

50%

increase in
sales

50%
increase in sales

Boost sales, drive effective outbound campaigns with intelligent conversations powered by smart dialers and automation.

2.5X

increase in
average order value

2.5X
increase in average order value

Connect and engage your customers in new ways, increase share of wallet with WhatsApp chatbots and voice bots.

60%

increase in
customer retention

60%
increase in customer retention

Drive better resolutions, build lasting relationship with cohesive experiences across voice and digital channels.

5%

decrease in
product return rate

5%
decrease in product return rate

Streamline last-mile delivery, optimize logistics, and increase product adoption with prompt digital customer engagement.

16%

dormant customers
reactivated

16%
dormant customers reactivated

Hyperscale reach, improve brand experience, and engage customers at strategic touchpoints with innovative campaigns.

20X

return on
investment

20X
return on investment

Increase customer retention, maximize sales conversions, increase wallet share with deep conversational intelligence.

Harness the Power of Generative AI with oneCXi

Transform CX from a system of engagement to a system of intelligence.

Boost agent productivity with unbiased, intelligent performance audits.

Quality Audit

Gain insights into motivations and emotions driving customer behavior.

Voice of Customer

Assist agents with insights built from millions of customer conversations.

Agent Assist

Enhance customer self-service with quick, human-like responses.

Conversational Bots

Drive faster search results with precise and actionable information.

knowledge base

Drive Cohesive Experiences Across the Customer Lifecycle

Equip your customer-facing teams with the right tools and intelligence. Transform how they engage and interact with your customers.

oneCXi Reach

for marketing

Amplify your reach with
hyper-personalized, cross-channel marketing campaigns.

oneCXi Engage

for Sales

Empower sales to convert leads faster with real-time and intelligent recommendations.

oneCXi Assist

for Service

Accelerate resolutions, minimize churn, and humanize experiences with
smart automation.

Elevating CX for Brands that Customers Love

Transformed ride experience with insights from 1mn+ conversations daily.

Detailed tracking of conversations
Zero compromise on driver and rider privacy

Improved order fulfilment by 10% with proactive customer engagement.

Seamlessly handled 200k+ monthly conversations
Resolved queries faster even at peak order volumes

Increased lead conversion by 25% with smart dialers and automated outreach.

Streamlined lead management
Robust integration with CRM
Enhanced agent productivity by 40%

Achieved a 15% increase in car bookings with enhanced sales effectiveness.

Improved lead conversion rate with smart dialers
Increase in test drives with better customer engagement

Enhanced CSAT by 22% and streamlined support with intelligent automation.

Intelligent self-service IVRs for faster resolution
Reduced repeat queries by 48%
Robust integration with helpdesk application

Global Leader in
Customer Experience

Inbound Call Tracking Outbound Call Tracking Customer Self Service Auto Dialer Call Center Infrastructure CPaaS Contact Center

Loved by Customers

2024 best Software Awards

The Trusted Platform Of Enterprise

1,000+ businesses rely on oneCXi to deliver exceptional customer experiences year after year

oneCXi Puts Customers First, Always. Just Like You!

Experience AI.

Experience oneCXi.

Trusted CX Partner for 3,500+ Global Brands

oneCXi Platform. Your Growth Engine!​

280%

280% increase in customer lifetime value​

5X

5X Increase in customer engagement

3X

3X increase in lead conversion

50%

50% increase in sales

2.5X

2.5X increase in average order value

60%

60% increase in customer retention

5%

5% decrease in product return rate

16%

16% dormant customers reactivated

20X

20X return on investment

Harness the Power of Generative AI with oneCXi

Boost agent productivity with unbiased, intelligent performance audits.​

Gain insights into motivations and emotions driving customer behavior.​

Assist agents with insights built from millions of customer conversations.​

Enhance customer self-service with quick, human-like responses.​

Drive faster search results with precise and actionable information.​

Drive Cohesive Experiences Across the Customer Lifecycle​

oneCXi Reach

oneCXi Engage​

oneCXi Assist​

Elevating CX for Brands that Customers Love

Transformed ride experience with insights from 1mn+ conversations daily.​

Daily Conversations

Improved order fulfilment by 10% with proactive customer engagement.​

Order Fulfillment

Increased lead conversion by 25% with smart dialers and automated outreach.​

Lead Conversion